Yes, for most organizations. We cover costs by refurbishing and recycling equipment. Generally, nationwide collections of 20+ qualifying items are free. Local collections (within 25 miles of Burntwood) are usually free regardless of quantity. We will always advise you of any costs before proceeding.

Laptops, desktop PCs, servers, all-in-one PCs, monitors, network switches, UPS units, and desktop printers.

Most collections are free, but charges may apply for physical data destruction (the preferred modern method is secure software erasure, which is free), onsite data destruction (at your own premises), small or out-of-area non-qualifying collections, certain hazardous waste, or specialist handling. All costs will be agreed with you in advance.

Yes. Under our buy-back scheme, for items up to five years old and in good, working condition, we can often give you money back on your collection.

Yes. We collect working, faulty, damaged, or obsolete IT equipment and peripherals (e.g., drives, cables, and RAM). Faulty items may not qualify for our buy-back scheme.

Yes. We regularly support charities, schools, and non-profits with IT recycling and data destruction.

Yes, we collect across England, Scotland, Wales, and Northern Ireland.

We usually confirm a date within a few working days, with collection typically occurring within 1–2 weeks (it depends on location and the time of year). Urgent collections can often be accommodated.

Company name, collection address, contact details, site access notes, and basic equipment details and quantities. Photos are helpful. For buy-back quotes, please also provide the make, model, serial numbers, CPU and RAM specification, and condition.

No. Our team collects items loose (we bring our own safe and secure boxes), though pre-boxed or palletized equipment is also welcome (please notify us in advance).

Please inform us of stairs, restricted areas, loading bays, parking limits, or security procedures. We can then assign the correct vehicle and staff.

Yes. Items can be dropped off at our Burntwood facility by prior arrangement or sent via courier. Please contact us beforehand for a booking reference.

Data security is our top priority. All data-bearing devices are erased using ADISA-certified software complying with NIST SP 800-88 and IEEE 2883-2022 standards, or they are physically destroyed (shredded) when necessary. Software erasure is safe and secure and environmentally friendly.

IS5 was designed in 1998 for older, magnetic drives. It is essentially obsolete. Modern drives (SSDs etc.) require modern sanitisation methods – purge, clear, block erase, cryptographic erase, and so on.

Yes. Our drivers are cleared at Enhanced DBS level, and collections are made in our own liveried, GPS-tracked vehicles. Unbranded vehicles can be provided on request (there will usually be a charge).

Yes, Computer Disposal Experts Ltd holds ISO 9001, ISO 14001, ISO 27001, and ISO 45001 certifications. We are a registered upper-tier waste carrier and are fully compliant with WEEE and UK GDPR legislation.

We follow a reuse-first policy. Equipment is wiped, tested, and refurbished where possible. Unusable items are broken down to component level for responsible recycling and metal recovery.

You will receive an Asset Report, a Data Destruction Certificate, and a Waste Transfer Note (where applicable) within 10 working days of processing.